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Samsung Galaxy S21+ 5G Dual-SIM SM-G9960 – 支援論壇

Firmware upgrades?? [Samsung Galaxy S21+ 5G Dual-SIM SM-G9960 - 329998]

  • erelchris
  • 投稿: 7
  • 註冊日期: 19 九月 2020

Im from Philippines and would like to purchase this S21+ snapdragon dual sim version from you. 

Is this hongkong version upgradable in our country? Will we get firmware/security updates?

  • Derek_W Staff
  • 投稿: 1454
  • 註冊日期: 30 十一月 2012
  • 地點: Australia

Firmware updates will be available depending on the schedule released by the manufacturer. We are sorry that we can't really guarantee when will it be available since this is something beyond our control.

  • erelchris
  • 投稿: 7
  • 註冊日期: 19 九月 2020

Thanks for the quick reply. Im just asking if we will get firmware updates in the future in our country since the phones are bought from another country and have different CSC. 

 

Previously samsung phones have this problem and were not able to update unless your in the same country as you bought it. 

 

  • Derek_W Staff
  • 投稿: 1454
  • 註冊日期: 30 十一月 2012
  • 地點: Australia

We are sorry that this is what we can't guarantee since this is depending on the decision made by the manufacturer to release updates for a specific market.

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